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REP.01 · Component of SVC.REP v7.0 · Live

Automated Review Requests

Every job. Every time. No reminders needed.

Automated review request system that fires after every completed job via SMS and email, with zero work from your office team.

/ Component Spec v7.0
Component ID REP.01
Parent Module SVC.REP
Status Live
Included With Reputation Engine retainer
Standalone Available
Typical Ramp 14-30 days

The case for this component.

Review requests that depend on your office manager remembering are requests that happen sometimes. Automation happens always.

The difference is the difference between 2 reviews a month and 20. That difference compounds. Review velocity is one of the top local ranking signals Google uses.

Inside the component.

01 / 06

SMS first

Text sent 1-2 hours after job completion (highest response rate).

02 / 06

Email backup

Email sent 24 hours later if no SMS response.

03 / 06

CRM trigger

Fires when job status changes to complete.

04 / 06

Timing tuning

Best-time-to-send testing per segment.

05 / 06

Direct Google link

Straight to your GBP review page, no hunting.

06 / 06

Suppression logic

Don't ask unhappy customers, don't double-ask.

Four phases.

PHASE 01

Integrate

CRM trigger on job completion status.

PHASE 02

Setup

SMS and email templates approved in your voice.

PHASE 03

Launch

Start with a subset, validate, roll out.

PHASE 04

Tune

Adjust timing and copy based on response rate.

Outputs.

✓ Automated review request system live
✓ CRM-triggered sends
✓ SMS and email sequence
✓ Suppression logic active
✓ Monthly request and response rate report
✓ Review velocity growing month over month

Explore the module.

← Back to Reputation Engine overview

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